Tip Tuesday: Knowledge Base Help Widget

Need help? It's just a click away.

Today’s tip is about a new feature on the Ekos home page that gives you direct access to our Knowledge Base. When on your home page, there is now a Help widget in the bottom right corner that lets you search and view instructional articles without ever leaving the page.

After clicking on the widget, a search bar will appear and allow you to enter keywords for the topic you’re interested in and a list of top articles will populate for you to select from.

You’re able to read through entire articles without navigating to another tab, allowing you to stay within the system. If you still have questions after searching in the widget, there is a Contact Us button available for you to contact our Support team directly with your issue.

That’s it for today’s tip – see you next time!

Want More Information About Ekos?

If you're not already an Ekos user but you think you might want to be, we're here to answer your questions. Fill out a form on our site today to get in touch with our team, or navigate to one of the links below to learn more about our products and services!

Beer software: Ekos Brewmaster

Cider software: Ekos Cidermaker

Wine software: Ekos Winemaker

Food & beverage software: Ekos Maker

Key Ekos functions for all teams

Case studies from Ekos users

Michelle