Director of Product Design


Charlotte, NC
Full Time

Ekos is on a mission to empower craft manufacturers all over the world to scale their business, streamline their processes, and optimize their teams. We are seeking a Director of Product Design to be at the center of marketing design and product development for new and existing customers on our proprietary platform. The Director of Product Design will support our marketing, development, and product teams for a successful product launch in a fast-paced and constantly changing environment. Ideally, you are passionate about building a creative design community, inside and outside of Ekos, to enable and level up others. This position will sit on the Product side of the organization while assisting the Marketing group. This role reports to the CEO.

What you'd be doing:

• Collaborate across marketing, product, and development teams, representing the product team, to design the best solution

• Support an open and highly collaborative work environment and lead in a manner that fosters high engagement

• Own the creative process on the team from beginning to end: making use of existing research and analytics as well as suggesting new ones; thinking and designing flows, sketches, prototypes, and high-fidelity mockups; lead intuitive user experiences for web and mobile experiences; launching features and products alongside sales and marketing teams

• Work with the marketing team to design artifacts that align with product standards.Internal and external branding materials, sales collateral, website assets, and more fall into this category

• Engage with key stakeholders in target market segments to identify pain points &product/feature opportunities to properly communicate ideas and prototypes to product and development teams

• Design and envision future experiences iteratively in a dynamic environment by being mindful of how the experience needs to evolve over time

• Leverage user feedback as well as design best practices to drive and influence business decisions

• Participate in application development meetings and assist in implementing action items as needed

• Identify design problems and devise elegant solutions

• Find creative ways to solve UI/UX problems (e.g. usability, findability) using design best practices

• Keep abreast of competitor products and industry trends

What we'd like to see:

• Minimum of 7 years of experience designing complex solutions for web consumer, enterprise, and/or mobile user experiences. Both as a lead designer, and as a people manager with more than 2 direct reports, preferably including entry-level employees and senior individual contributors

• Experience hiring, leading, and growing a creative team that has included Interaction Design, Visual Design, UX Research, and Graphic Design; experience managing

• Prototyping or Front-End Development a nice-to-have

• Experience working alongside product and development teams to forecast and allocate creative resources against the product roadmap

• Previous successful experience with a high growth organization, and the necessary sense of agility and urgency

• A demonstrated ability to be a constant force for innovation and improvement in the design of world class products. The ability to attack well-known problems with creativity is key

• Ability to adapt and leverage experience in a dynamic, high growth environment

• A deep empathy for users and a desire to learn as much as possible about who, what, where and how they use our products

• Expert knowledge of the end-to-end iterative product design process

• Ability to develop processes and KPIs to improve team performance and efficiency

• Expertise in standard design software such as Sketch, Figma, InVision, Adobe CreativeSuite, and the like is a must. Basic HTML5, CSS3, and JavaScript skills are a plus

• Must be able to work from the office located in Charlotte, NC

ekos_ is an Equal Employment Opportunity employer.

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